Google My Business management: Does your business show up in the top three map listings on a Google Search?

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Google My Business, or GMB for short, is a free tool that lets you manage how your business appears on the Google map at the top of Google search pages. GMB is a vital way for customers to find you online, and it's an underused but critical marketing tool.

We can help you claim, optimize and manage your Google My Business listing. The three most important reasons for GMB are:

  • controlling your business information
  • showing up in Google search results
  • managing reviews

The worst-case scenario is your GMB page is full of misinformation and bad reviews of your business. We can maximize your GMB listing and even serve as your constant GMB manager. And if you haven’t claimed your GMB page, we can help you set it up.

Take control of your branded search results and increase your local rankings with our GMB Management Services.

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How do reviews work on Google My Business? Should I be responding to poor reviews and soliciting good ones?

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Reviews play a critical part in a business’s ability to differentiate itself from the competition and can impact rankings. And yes, your business should be monitoring and replying to reviews—both good ones and bad ones.

Reviews matter! The more glowing reviews on your GMB listing, the more calls your business will get. And the more you respond to reviews, the more calls you will get. Here are five smart ways to manage reviews:

  • Respond to all reviews promptly as it encourages others to leave reviews
  • Respond to poor reviews and complaints honestly and diplomatically
  • Respect reviews as important content on your GMB page
  • Don’t obsess over 5-star reviews as customers want to see recent reviews
  • Ask past customers for reviews with specific suggestions and questions

Let us show you the best tips to handle reviews on your GMB page.

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Google My Business is the #1 local search ranking factor. Let us help you rank higher!

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Here is the power of Google My Business management services by KPI Media

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Stay on top of your listing

We will make sure your GMB listing is accurate, complete and optimized to grow your business.

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Receive a monthly report

We will send you a monthly report on how your GMB listing is performing along with further recommendations to increase success.

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Spend your marketing dollars wisely

Our Google My Business management services are affordable and deliver the full value inherent in an optimized GMB listing.

Frequently Asked Questions


Any Google user can create a listing … even for YOUR business! This is why it’s important to take control of your information and to claim and verify the listing. When a listing is not verified, there is a greater chance for incorrect details being published.

  • Updating hours to reflect any COVID-related changes
  • Accurate Name, address, phone number
  • Select all services that apply.
  • Accurate, up-to-date business description
  • Photos

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You can’t manage what you don’t measure. We’ll set up metrics on your GMB page so you will learn where and how people are searching for you.

  • take control of your branded search results, and increase your local rankings, all for a reasonable monthly management price.
  • $99/month
  • Learn how GMB management is included with our SEO services

Reviews play a critical part in a business’s ability to differentiate itself from the competition and can impact rankings. And yes, your business should be monitoring and replying to reviews—both good ones and bad ones. Reviews matter! The more glowing reviews on your GMB listing, the more calls your business will get. And the more you respond to reviews, the more calls you will get. Here are five smart ways to manage reviews:

  • Respond to all reviews promptly as it encourages others to leave reviews
  • Respond to poor reviews and complaints honestly and diplomatically
  • Respect reviews as important content on your GMB page
  • Don’t obsess over 5-star reviews as customers want to see recent reviews
  • Ask past customers for reviews with specific suggestions and questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

FREE Google My Business Audit

We offer a FREE Google My Business Audit to determine how well your business is using your GMB listing.